Terms and conditions of service

This website is operated by Martha London. Throughout the site, the terms “we”, “us” and “our” refer to Martha London. We offer this website, including all information, tools, and services available from this site to you, the user, conditional upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our website and/or purchasing something from us, you engage in our Service and agree to be bound by the following Terms and Conditions (“Terms”), including any additional terms and conditions and policies referenced herein and/or available by hyperlink.
These Terms apply to all users of the site, including without limitation browsers, customers, merchants, and content contributors.

If you do not agree to these Terms, you should not use this website or purchase any products from us.


1. Online Store Terms

1.1 By agreeing to these Terms, you confirm that you are at least 18 years old or have reached the age of majority in your country of residence.
1.2 You may not use our products for any unlawful or unauthorised purpose, nor may you violate any laws in your jurisdiction (including, but not limited to, intellectual property laws).
1.3 You must not transmit any worms, viruses, or malicious code. Breach of these Terms will result in immediate termination of your access.


2. General Conditions

2.1 We reserve the right to refuse service to anyone for any reason at any time.
2.2 You understand that your content (excluding payment information) may be transferred unencrypted over various networks and adapted to meet technical requirements. Payment information is always encrypted during transfer.
2.3 You agree not to reproduce, duplicate, copy, sell, or exploit any portion of the Service without our express written permission.


3. Accuracy, Completeness and Timeliness of Information

3.1 We are not responsible if information on this site is inaccurate, incomplete, or not current.
3.2 The material provided is for general information only and should not be relied upon as the sole basis for decision-making.
3.3 We may modify the content of this site at any time without obligation to update it.


4. Modifications to the Service and Prices

4.1 Product prices are subject to change without notice.
4.2 We may modify or discontinue any part of the Service at any time without liability.


5. Products or Services

5.1 Certain products or services may be available exclusively online and in limited quantities.
5.2 We have made every effort to display product colours and images accurately but cannot guarantee exact representation due to monitor settings.
5.3 We reserve the right to limit sales by person, region, or jurisdiction and to discontinue products without notice.
5.4 All product descriptions and pricing are subject to change at our discretion.


6. Accuracy of Billing and Account Information

6.1 We reserve the right to refuse any order you place with us.
6.2 Orders may be restricted by account, payment card, billing address, or delivery address.
6.3 You agree to provide current, complete, and accurate purchase and account information.
6.4 It is your responsibility to keep your information updated.


7. Optional Tools

7.1 We may provide access to third-party tools over which we have no control.
7.2 Your use of such tools is at your own risk and subject to the third party’s own terms.


8. Third-Party Links

8.1 Certain content or products may include materials from third parties.
8.2 We are not responsible for the content or accuracy of third-party websites or materials and accept no liability for transactions made through them.


9. User Comments and Submissions

9.1 By submitting comments, feedback, or ideas, you grant us the right to use them without restriction or compensation.
9.2 You agree your submissions will not infringe the rights of any third party, contain unlawful material, or include harmful software.


10. Personal Information

10.1 Your submission of personal data is governed by our Privacy Policy and is compliant with the UK GDPR.


11. Errors and Omissions

11.1 Occasionally there may be typographical errors, inaccuracies, or omissions in product descriptions, pricing, promotions, shipping costs, or availability.
11.2 We reserve the right to correct errors and update information without notice.


12. Prohibited Uses

You are prohibited from using the site or its content for:

  • Unlawful purposes

  • Soliciting others to perform illegal acts

  • Violating any UK, EU, or international laws

  • Infringing intellectual property rights

  • Harassment, abuse, or discrimination

  • Submitting false information

  • Uploading malicious code

  • Collecting personal data without consent

  • Spamming or phishing

  • Obscene or immoral purposes

  • Interfering with security features

We reserve the right to terminate your access if you breach these rules.


13. Limitation of Liability

13.1 We do not guarantee uninterrupted, secure, or error-free use of our Service.
13.2 The Service and all products are provided “as is” without warranties of any kind, except as required by UK law.
13.3 To the fullest extent permitted by law, we are not liable for indirect, incidental, or consequential damages.


14. Indemnification

You agree to indemnify and hold Martha London harmless from any claims arising from your breach of these Terms or applicable laws.


15. Severability

If any provision of these Terms is found unenforceable, the remaining provisions shall remain in effect.


16. Termination

These Terms remain in effect unless terminated by you or us.
We may terminate your access without notice if we believe you have breached them.


17. Entire Agreement

These Terms and any policies posted on this site constitute the entire agreement between you and us.


18. Changes to the Terms

We reserve the right to modify these Terms at any time by posting updates on our website. Continued use of our site after changes constitutes acceptance.


19. Contact Information

If you have any questions regarding these Terms, please contact us:
📧 Email: info@marthalondon.com
📅 Hours:
Mon–Fri: 9:00–18:00
Sat: 9:00–16:00
Sun: 9:00–14:00